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FAQ

-If the dress is in store, we inspect it, pack it, and ship it (3-5 business days).
-If the dress is in our designers wear-house, we reserve it and have it shipped with our next shipment to our store for inspection and then pack it and ship it to you (2-3 weeks delivery) MOST COMMON.
-If your dress is a special order ( is yet to be made) you will be contacted to confirm that your order will arrive before your event date, and once it arrives to the store, inspected, packed and shipped to you ( could be up to 16 weeks )

YES, we do not share your information with any other parties.

AS SOON AS POSSIBLE!!! The earlier the better! Designers sometimes run out of fabric, and limit the sizes and colors they manufacture, therefor the sizes and colors are not guaranteed to always be availableย 

YES, we deal directly with the designers. You can visit the designers page, and our name will be listed under " Authorized Dealers" for your confirmation.

Please refer to the designers size chart. If your not sure on the size, please email us the style number, and your measurements and well help you pick the most appropriate size. Remember these dresses are not custom made to your measurements, so upon arrival minor alteration might be needed to create that perfect fit.
Yes, please contact us directly for international shipping questions.
If you have any other questions not answered here, please email us at infor@ellecouture.ca or call us at 519-680-7781.
You can also use the contact us forum
Please note that dresses ordered online are not registered to your school or event, therefore we cannot guarantee elimination of duplicates.
If you live within 100 km of our store please call
and place purchase in store for your dress to be registered.